Research Note: Origami Risk


Executive Summary

Origami Risk has positioned itself as a leading provider of integrated Software as a Service (SaaS) solutions for risk, insurance, compliance, and safety management across multiple industries. The company offers a unified, cloud-based platform that enables organizations to break down data silos, automate processes, and generate data-driven insights for improved decision-making. Origami Risk distinguishes itself in the market through its highly configurable platform architecture, multi-tenant SaaS delivery model, and exceptional client service approach that consistently earns high satisfaction ratings. The platform's comprehensive functionality spans risk management information systems (RMIS), claims administration, policy management, environmental health and safety (EHS), healthcare risk management, and property and casualty (P&C) core insurance operations. This research note provides a comprehensive analysis of Origami Risk's market position, product capabilities, and strategic direction for CEOs and CIOs considering technology investments to transform their risk, insurance, and safety operations.

Corporate Overview

Origami Risk is headquartered at 222 North LaSalle Street, Suite 2100, Chicago, IL 60601, with additional offices including a UK headquarters at 12th Floor, St Clare House, 30-33 Minories, London EC3N 1DD. Founded in 2009 by industry veterans who recognized the need for more configurable, intuitive, and scalable risk management technology, the company has maintained a consistent focus on innovation and client service throughout its growth. Origami Risk's leadership team brings extensive industry experience, with deep knowledge of both risk management and technology development, enabling them to create solutions that address real-world challenges faced by risk, insurance, and safety professionals.

Origami Risk has demonstrated strong growth and market expansion, though specific revenue figures are not publicly disclosed. The company has achieved notable momentum in its core insurance technology business, signing nearly 100 new core deals and completing 50 successful implementation go-lives in the 36 months leading up to October 2024. This accelerated growth trajectory has been fueled by Origami's architecture advantage and its ability to deliver cutting-edge solutions across diverse client needs. The company remains privately held, allowing it to focus on long-term client relationships and product development rather than short-term financial results.

Origami Risk has received significant industry recognition for its solutions across multiple sectors. The company has been recognized as a Leader in the Verdantix Green Quadrant: EHS Software 2025 report, highlighting its strong capabilities in environmental, health, and safety management. Origami Risk has also consistently received high scores in independent evaluations of risk management information systems, with the 2018 RMIS Report showing high marks for customer experience, implementation experience, system-wide functionality, and system attributes. These recognitions validate Origami Risk's commitment to excellence in both technology and service delivery.

The company serves a diverse client base spanning multiple industries, including healthcare providers, insurance carriers, brokers, risk pools, third-party administrators (TPAs), public entities, and corporations across various sectors. Notable implementations include partnerships with healthcare organizations to enhance risk management, improve compliance reporting, and streamline peer review processes, demonstrating the platform's adaptability to complex industry requirements. Origami Risk has also developed strategic partnerships with organizations such as InductiveHealth to create specialized solutions for public health agencies, further extending the platform's capabilities and market reach.

Market Analysis

The global risk management software market is experiencing significant growth, driven by increasing regulatory pressures, growing complexity of business operations, and greater recognition of risk management as a strategic business function. According to industry analyses, the global risk management software market size was valued at approximately $9.3 billion in 2023 and is projected to reach $18.7 billion by 2030, growing at a compound annual growth rate (CAGR) of 10.5% during the forecast period. Within this broader market, Origami Risk competes across several segments, including Risk Management Information Systems (RMIS), Environmental Health and Safety (EHS) software, healthcare risk management, and core insurance platforms, with each segment experiencing strong growth driven by digital transformation initiatives.

The EHS software market, a key focus area for Origami Risk, was valued at $1.5 billion in 2023 and is expected to grow at a CAGR of 12.3% to reach $3.4 billion by 2030. Origami Risk's designation as a Leader in the Verdantix Green Quadrant: EHS Software 2025 report positions the company favorably in this growing market. In the healthcare risk management segment, increasing regulatory requirements and patient safety concerns are driving adoption of specialized solutions, with the market expected to grow from $2.2 billion in 2023 to $4.8 billion by 2030 at a CAGR of 11.8%. Origami Risk's healthcare-specific solutions, including its innovative peer review management capabilities, are well-aligned with these market requirements.

Origami Risk differentiates itself in these competitive markets through its true multi-tenant SaaS architecture, comprehensive functionality delivered on a unified platform, and exceptional client service model. The company's approach addresses growing market demand for integrated risk management solutions that break down traditional silos between risk, safety, compliance, and insurance functions. Origami Risk's flexible platform and configuration capabilities enable it to serve diverse client needs across multiple industries, from small organizations to large enterprises, with scalable solutions that grow with client requirements.

Key market trends driving demand for Origami Risk's solutions include the increasing integration of risk management and insurance functions, growing emphasis on data-driven decision making, rising focus on environmental, social, and governance (ESG) performance, and accelerating adoption of cloud-based technologies. The COVID-19 pandemic has also heightened awareness of risk management and safety, creating additional demand for flexible, accessible solutions that support remote work and distributed operations. Origami Risk's cloud-based platform, with its mobile access capabilities and configurable workflows, is well-positioned to address these evolving market needs.

Product Analysis

Origami Risk's core platform provides a comprehensive, integrated set of applications spanning risk management, claims administration, policy management, and safety operations. The platform is built on a unified, cloud-based architecture that enables seamless data flow and analytics across all modules, breaking down traditional silos between risk, insurance, and safety functions. This integrated approach allows organizations to capture, analyze, and act on data from diverse sources, creating a more holistic view of their risk landscape and operational performance. The platform is highly configurable, allowing clients to adapt the system to their specific needs without custom coding or expensive consulting services.

The Risk Management (RMIS) capabilities provide tools for incident management, claims administration, policy and exposure tracking, assessment management, and comprehensive analytics and reporting. Origami Risk's incident management functionality enables organizations to capture, report, and analyze data related to incidents and implement changes based on insights gained. The platform's analytics capabilities deliver real-time insights into performance metrics, trends, and opportunities for improvement, supporting data-driven decision-making across the organization. These RMIS capabilities are complemented by extensive integration options that connect with external systems, data sources, and ecosystem partners.

Origami Risk's Environmental, Health and Safety (EHS) solutions provide comprehensive tools for safety management, compliance, audits and inspections, and risk assessments. The platform has been recognized for its safety and extended risk module capabilities, earning designation as a Leader in the Verdantix Green Quadrant: EHS Software 2025 report. Origami Risk's mobile application enhances the EHS functionality with improved user experience and offline capabilities, enabling field personnel to capture data and perform safety tasks even without internet connectivity. The platform's configurable workflows and forms allow organizations to adapt the system to their specific safety programs and compliance requirements.

The Healthcare Risk Management solution addresses the unique needs of healthcare organizations with specialized functionality for patient safety, quality management, peer reviews, and regulatory compliance. In May 2023, Origami Risk launched a new solution to facilitate the initiation, tracking, and reporting of peer reviews, including those mandated by The Joint Commission and various regulatory authorities. This solution enables healthcare organizations to standardize peer review processes, improve compliance, and enhance patient safety. The platform also provides tools for incident reporting, root cause analysis, patient experience management, and policy administration, creating a comprehensive solution for healthcare risk and safety management.

Origami Risk's Core Insurance Platform delivers end-to-end capabilities for insurance carriers, MGAs, and risk pools, including policy administration, claims management, billing, and analytics. The platform's architecture advantage has enabled Origami to gain significant momentum in this market, with nearly 100 new core deals in the 36 months leading up to October 2024. The platform's configurability allows insurers to rapidly implement changes, launch new products, and deliver exceptional customer experiences without extensive IT resources or costly customizations. Origami's claims administration system provides comprehensive functionality for the end-to-end handling of claims across all lines of coverage, with extensive integration and workflow automation options.

Technical Architecture

Origami Risk's platform is built on a true multi-tenant Software as a Service (SaaS) architecture, providing significant advantages in terms of scalability, reliability, security, and cost-effectiveness compared to traditional on-premises or single-tenant hosted solutions. This cloud-native architecture enables Origami to deliver continuous innovation and platform enhancements to all clients simultaneously, ensuring they always have access to the latest features and capabilities without disruptive upgrade cycles. The platform leverages modern technologies and design principles, including microservices, containerization, and API-first approaches, to deliver a flexible, resilient, and high-performance solution for risk, insurance, and safety management.

Security is a core element of Origami Risk's technical architecture, with comprehensive measures implemented throughout the platform to protect sensitive client data. The system employs multiple layers of security, including encryption, access controls, audit trails, and regular security assessments, to ensure data confidentiality, integrity, and availability. The cloud-based architecture includes robust disaster recovery capabilities, geographically distributed deployments, and automated failover mechanisms to maintain high availability and business continuity for mission-critical operations. These security and reliability features are particularly important for clients in regulated industries such as healthcare and insurance.

Origami Risk's architecture emphasizes configurability and extensibility, allowing clients to adapt the platform to their specific requirements without custom coding or extensive technical expertise. The platform includes comprehensive configuration tools that enable authorized users to create custom forms, define workflows, build dashboards, and establish business rules that reflect their organization's unique processes and requirements. This configuration approach reduces implementation time and cost while providing clients with a solution that precisely fits their needs and can evolve as those needs change over time. The architecture also supports extensive integrations with external systems and data sources, enabling seamless information flow across the enterprise.

The platform's data management and analytics capabilities are built on a robust foundation that supports data capture, validation, processing, storage, and analysis. Origami Risk's analytics architecture incorporates both operational reporting for day-to-day management and strategic analytics for business optimization, with support for data visualization, predictive modeling, and business intelligence. The platform's dashboard capabilities allow users to create personalized views of key metrics and performance indicators, enabling data-driven decision-making at all levels of the organization. Advanced data import and transformation tools facilitate the integration of data from diverse sources, creating a comprehensive view of risk, insurance, and safety performance.

Strengths

Origami Risk's cloud-native, multi-tenant SaaS architecture represents a significant competitive advantage, enabling rapid innovation, seamless updates, and superior scalability compared to legacy systems or hosted single-tenant solutions. This architectural approach reduces total cost of ownership by eliminating the need for on-premises infrastructure, costly upgrades, and extensive IT support, while providing clients with continuous access to the latest features and capabilities. The platform's configuration capabilities empower business users to adapt the system to their specific requirements without custom coding or expensive consulting services, significantly reducing time to value and enabling rapid response to changing business needs.

Origami Risk's comprehensive, integrated platform breaks down traditional silos between risk, insurance, compliance, and safety functions, providing a unified view of data and processes across the organization. This integrated approach enables more effective risk management, improved decision-making, and enhanced operational efficiency by connecting previously disparate information and workflows. The platform's extensive functionality spans RMIS, claims administration, policy management, safety, healthcare risk management, and core insurance operations, addressing diverse client needs across multiple industries and use cases. This breadth of capabilities reduces the need for multiple point solutions and simplifies the technology landscape for risk, insurance, and safety professionals.

Client reviews consistently highlight Origami Risk's exceptional client service and support as a key differentiator in the market. The company's implementation team works closely with clients to understand their specific requirements, optimize configurations, and ensure successful adoption across the organization. Ongoing client support is characterized by responsiveness, expertise, and a partnership approach that goes beyond traditional vendor relationships. This commitment to client success is reflected in high satisfaction ratings and strong client retention, with many organizations reporting that working with Origami Risk "truly feels like we are their only client," as noted in the 2022 Best in KLAS Report.

Origami Risk's healthcare-specific capabilities, including its innovative peer review management solution, address critical needs for healthcare organizations facing increasing regulatory requirements and patient safety concerns. The platform's integrated approach connects patient safety, quality management, peer reviews, and regulatory compliance within a single system, improving efficiency and effectiveness across healthcare risk and safety functions. Similarly, Origami Risk's recognition as a Leader in the Verdantix Green Quadrant: EHS Software 2025 report validates its strong capabilities in environmental, health, and safety management, an area of growing importance for organizations across multiple industries.

Weaknesses

While Origami Risk offers comprehensive functionality across multiple domains, some aspects of the platform may present a steeper learning curve for users accustomed to simpler, more specialized solutions. The extensive configuration options and feature set that provide flexibility and power can also create complexity for organizations with limited internal expertise or resources. However, Origami Risk's implementation team and ongoing support services help mitigate this challenge, working closely with clients to optimize their use of the platform and develop the necessary skills.

Origami Risk's focus on delivering a comprehensive, integrated platform may not align with organizations seeking best-of-breed point solutions for specific functions or those with significant investments in existing systems that they wish to retain. While the platform's integration capabilities can address many of these scenarios, organizations with complex legacy environments or highly specialized requirements in certain areas may face challenges in fully leveraging Origami Risk's integrated approach. The company's modular deployment options provide some flexibility in these situations, but may not fully address all potential integration complexities.

The company's rapid growth and expansion into multiple market segments, while demonstrating market validation and business success, may create challenges in maintaining consistent service quality and domain expertise across all areas. Origami Risk's multi-industry approach requires depth of knowledge in various domains, from healthcare and insurance to manufacturing and public sector operations, which can be challenging to sustain as the company continues to scale. While client feedback remains positive, maintaining this high level of service and industry expertise across broader market segments will require ongoing investment in talent development and knowledge management.

Although Origami Risk has demonstrated strong capabilities in mobile access and offline functionality, some clients may require more advanced mobile features for specific use cases in remote or disconnected environments. The recently launched mobile application with enhanced user experience addresses many of these requirements, but certain industries with extensive field operations in challenging environments may need additional capabilities. As mobile and remote work requirements continue to evolve, Origami Risk will need to ensure its mobile strategy keeps pace with changing user expectations and operational needs.

Client Voice

Clients implementing Origami Risk's platform have reported significant benefits across multiple dimensions, including operational efficiency, data visibility, and overall risk management effectiveness. One client noted that Origami Risk's platform provided "a central part of the ongoing success" through its ability to accommodate on-the-fly configuration changes, enabling them to continuously improve their risk management processes based on user feedback and evolving requirements. Another client emphasized the value of Origami Risk's integrated approach, which allowed them to break down data silos and create a unified view of risk and safety information across the organization.

Healthcare organizations have successfully leveraged Origami Risk's platform to enhance risk management, improve compliance reporting, and streamline peer review processes. One case study examined how University Clinical Services (UCS) utilized Origami Risk's configurable platform to achieve increased transparency, accountability, and efficiency across its clinical programs, while fostering a culture of continuous improvement and patient safety. The implementation of Origami Risk's peer review management solution has enabled healthcare organizations to standardize and streamline their peer review processes, improve compliance with regulatory requirements, and enhance overall patient safety and quality programs.

Implementation experiences have been generally positive, with clients highlighting Origami Risk's partnership approach and focus on understanding their specific needs and objectives. As one client stated, "We receive feedback and suggestions from users, and we're able to respond in a short amount of time" thanks to the platform's configuration capabilities and Origami Risk's responsive support team. The company's implementation team works closely with clients to examine existing data, reports, and workflows to identify opportunities for improvement and ensure the platform is properly configured to support their specific business objectives.

Regarding ongoing operations, clients consistently praise Origami Risk's support model and collaborative approach to problem-solving. One client noted that "it truly feels like we are Origami Risk's only client," reflecting the company's commitment to personalized service and support. Clients also value the platform's flexibility and configurability, which allow them to adapt the system to changing requirements without extensive IT involvement or vendor assistance. The Origami Risk Client Forum provides opportunities for peer knowledge sharing and collaboration, enabling clients to learn from each other's experiences and best practices while contributing to the platform's ongoing evolution.

Bottom Line

Origami Risk represents a compelling option for organizations seeking a comprehensive, integrated solution for risk, insurance, compliance, and safety management. The company's cloud-native, multi-tenant SaaS platform offers exceptional flexibility, scalability, and functionality across multiple domains, enabling clients to break down traditional silos and create a unified approach to risk and safety management. Origami Risk's commitment to client service and support, combined with its continuous innovation and industry expertise, creates a strong value proposition for organizations looking to transform their risk and insurance operations. The company is best characterized as a strategic partner that combines powerful technology with deep domain knowledge to help clients achieve their risk, insurance, and safety objectives.

Medium to large organizations with complex risk profiles and cross-functional requirements would be best suited for Origami Risk's platform, which excels at handling diverse needs across risk management, insurance administration, safety, and compliance functions. The platform is particularly well-suited for organizations in industries with significant regulatory requirements and safety concerns, such as healthcare, manufacturing, public sector, and financial services. Origami Risk has demonstrated the strongest domain expertise in healthcare risk management, where its specialized solutions for patient safety, quality management, and peer reviews address critical industry needs, and in environmental, health, and safety (EHS) management, where it has been recognized as a Leader by independent analysts.

The decision to select Origami Risk should be guided by factors including organizational complexity, integration requirements with existing systems, configuration needs, and overall risk management strategy. Organizations seeking a unified platform that can grow and adapt to changing requirements over time will find significant value in Origami Risk's flexible, configurable approach. An implementation typically requires a cross-functional team including risk management, safety, IT, and business stakeholders, with Origami Risk providing experienced implementation resources to guide the process and ensure success. The company's approach to client relationships demonstrates a strong partnership orientation, with collaborative implementation methodologies, responsive support, and continuous engagement to maximize value realization.

Origami Risk's market position, product capabilities, and strategic direction make it a strong contender for organizations seeking to modernize and integrate their risk, insurance, and safety operations. While the platform's comprehensive functionality and configuration options may present some complexity for smaller organizations or those with very specialized needs, Origami Risk's implementation approach and ongoing support help mitigate these challenges. For organizations looking to break down silos, automate processes, and leverage data for better decision-making across risk and safety functions, Origami Risk offers a powerful, flexible solution backed by exceptional service and support.

Strategic Planning Assumptions

  • Because Origami Risk's multi-tenant SaaS architecture provides significant advantages in scalability, security, and continuous innovation, combined with growing recognition of cloud benefits across the risk and insurance industry, by 2027 over 75% of risk management and insurance technology implementations will leverage pure SaaS models, accelerating innovation cycles and reducing total cost of ownership by 30-40% compared to traditional on-premises or hosted solutions. (Probability: 0.85)

  • Because Origami Risk's integrated platform approach addresses the growing need to break down silos between risk, insurance, safety, and compliance functions, by 2026 at least 60% of large enterprises will consolidate multiple point solutions onto unified risk and insurance platforms, creating more consistent data, improved analytics, and enhanced cross-functional collaboration that reduces total risk costs by 15-25%. (Probability: 0.80)

  • Because Origami Risk's healthcare risk management solutions, including its peer review management capabilities, provide significant value in addressing regulatory requirements and patient safety concerns, by 2027 at least 70% of large healthcare organizations will implement integrated risk, safety, and quality management platforms, reducing adverse events by 20-30% while improving compliance and operational efficiency. (Probability: 0.75)

  • Because Origami Risk's recognition as a Leader in the Verdantix Green Quadrant: EHS Software 2025 report validates its strong capabilities in environmental, health, and safety management, combined with increasing regulatory pressure and corporate focus on ESG performance, by 2026 EHS software adoption will increase by 40% across major industries, with particular growth in manufacturing, energy, and transportation sectors. (Probability: 0.80)

  • Because Origami Risk's mobile capabilities support field operations and remote work requirements, addressing the growing need for anywhere, anytime access to risk and safety information, by 2027 at least 80% of risk, insurance, and safety workflows will include mobile components, enabling real-time data capture, analysis, and response that improves operational efficiency and reduces incident response times by 50-60%. (Probability: 0.70)

  • Because Origami Risk's configurable platform enables business users to adapt the system to their specific requirements without custom coding, addressing the shortage of technical resources and accelerating time to value, by 2026 over 70% of risk and insurance technology changes will be implemented by business users rather than IT staff, reducing time-to-implement by 60-70% and enabling more rapid adaptation to changing business needs. (Probability: 0.75)

  • Because Origami Risk's analytics capabilities provide valuable insights into risk, safety, and insurance performance, combined with growing recognition of data as a strategic asset, by 2027 data-driven decision making will become standard across risk management and insurance functions, with organizations leveraging predictive analytics to reduce claim costs by 15-20% and prevent 25-35% of serious incidents through early intervention. (Probability: 0.80)

  • Because Origami Risk's core insurance platform has demonstrated strong momentum with nearly 100 new deals in recent years, combined with increasing pressure for digital transformation in the insurance industry, by 2028 at least 60% of small to mid-sized insurance carriers, MGAs, and risk pools will modernize their core systems, achieving 30-40% improvements in operational efficiency and enhancing customer experiences across policy, billing, and claims functions. (Probability: 0.75)

  • Because Origami Risk's implementation approach emphasizes understanding client requirements and configuring the platform to address specific business objectives, by 2026 the average implementation time for risk and insurance technology solutions will decrease by 25-35%, with higher success rates and improved return on investment compared to traditional implementation methodologies that focus primarily on technical deployment. (Probability: 0.80)

  • Because Origami Risk's client service model has consistently earned high satisfaction ratings, demonstrating the value of partnership-based approaches in complex technology implementations, by 2027 vendor selection criteria for risk and insurance technology will prioritize service capabilities and cultural alignment equally with technical functionality, driving a fundamental shift in how organizations evaluate and select technology partners in this domain. (Probability: 0.70)

Previous
Previous

Research Note: InsureMo

Next
Next

Research Note: Insurity